Have a question? Find answers to common shopping questions below. If you need more help, we are happy to assist.
How do I place an order?
Choose your items, add them to your cart, and follow the checkout steps. Review your order and shipping address before completing your purchase.
What payment methods can I use?
The available payment options are displayed at checkout. Choose your preferred option from the methods shown.
How much does shipping cost?
We offer free shipping on orders. For more details, visit our Shipping Policy.
When will my order arrive?
Estimated delivery is 3–5 business days. Business days are Monday through Friday, excluding holidays. Carrier delays, weather, and holidays may affect delivery estimates.
How can I track my order?
You will receive tracking information when it becomes available. Use the tracking link to check delivery updates. If you need help, email us with your order number.
Can I change or cancel my order?
Contact us as soon as possible with your order number and the change you would like to make. Orders are processed quickly, so changes and cancellation requests are not guaranteed.
What if I entered the wrong shipping address?
Email us as soon as possible with your order number and the correct address. We will check whether the address can still be updated. Please review your address carefully before placing an order.
Do you accept returns?
You have 10 days after receiving your item to request a return. Eligible items must be unworn or unused, with tags and in their original packaging, and you will need proof of purchase. Some items are excluded. Contact us before sending anything back and review our Refund Policy for full details.
Do I have to pay for an accepted return?
We provide a prepaid return shipping label for accepted returns. We do not charge a return fee or restocking fee. Please request approval before returning your item.
What should I do if my item is damaged, incorrect, or missing?
Contact us with your order number and a description of the issue. For damaged or incorrect items, include clear photos of the item and packaging so we can review the issue and help with the next steps.
What if my delivery is delayed or marked delivered but I cannot find it?
Check the tracking updates, delivery location, and whether someone at your address received the package. If you still need assistance, contact us with your order number and tracking information.
How do I use a discount code?
If you have a discount code, enter it in the discount field at checkout and apply it before completing your purchase. Check any terms or expiration date associated with the code.
Where can I find product details?
Each product page contains the available product information. Review the description and any listed sizes, materials, or care instructions before ordering. Contact us if you need more information.
How can I contact Merry Little Haven?
Email sundayvice26@gmail.com or visit our Contact page. For order questions, include your order number and the email address used at checkout.